Privacy Policy

Last updated: 01.05.2026

This Privacy Policy describes how the ShotFlow mobile application ("Service") collects, uses, and protects your information. ShotFlow is a GLP-1 medication and lifestyle tracking app.

1. Information We Collect

Account information

Username and display name
Email address (for account login and recovery)
Password (stored securely as a hashed value)

Health and tracking data (entered voluntarily by you)

Weight entries and goal weight
GLP-1 injection logs (medication type, dose, date)
Nutrition logs: water, protein, and fiber intake
Activity logs and daily step counts
Mood entries and side effect records
Food tolerance records and lab results
Habits and journal entries
Journey progress photos you choose to upload

Profile and onboarding data

Age, gender, height, and starting weight
GLP-1 medication name, dose, frequency, and intake method
Weekly pace goal and activity level

Technical data

Push notification token (to deliver injection reminders and alerts)
Temporary connection metadata such as IP address during active requests

2. Apple Health Integration (iOS)

On iOS devices, ShotFlow can optionally connect to Apple Health with your explicit permission. This integration is entirely opt-in and you can revoke access at any time in Settings → Privacy & Security → Health → ShotFlow.

Data read from Apple Health (imported to your ShotFlow dashboard):

Step count and workout minutes (to auto-fill your daily activity)
Body mass / weight (to auto-fill weight entries)
Sleep analysis (to auto-fill sleep logs)
Active energy burned

Data written to Apple Health (from values you log in ShotFlow):

Dietary water intake
Dietary protein intake
Dietary fiber intake
Body mass / weight
Body Mass Index (BMI)

Health data accessed via Apple Health is processed entirely on-device and is never transmitted to our servers. It is used solely to populate and enrich your in-app tracking experience.

3. AI Assistant

The app includes an AI assistant feature. Messages you send may be temporarily processed on our own servers to generate a response. Messages are not stored after the response is delivered and are not shared with third-party AI providers.

4. Community Chat Rooms

Messages sent in community chat rooms are stored on our servers to provide the feature. You can delete your account and associated data at any time (see Section 7).

5. In-App Purchases

Premium subscriptions are processed by Apple App Store or Google Play. We do not receive or store your payment details. Purchase transactions are subject to Apple's and Google's respective privacy policies.

6. How We Use Your Data

To provide and personalize GLP-1 tracking features
To calculate medication level curves and progress insights
To send injection reminders and milestone notifications
To power the AI assistant and community features

We do not use your data for advertising or sell it to third parties. All processing happens on our own infrastructure.

7. Health Data Disclaimer

ShotFlow is not a medical device and does not provide medical advice, diagnosis, or treatment recommendations. All health data you enter is for personal tracking purposes only. Always consult your healthcare provider regarding your GLP-1 medication and health goals.

8. Data Retention & Deletion

Account and health tracking data: retained while your account is active.
AI assistant messages: processed in real-time and not stored after the response is delivered.
Connection metadata (e.g. IP address): kept in server logs for up to 30 days for security and debugging, then automatically deleted.

How to delete your data: You can permanently delete your account and all associated data at any time directly from within the app by going to Settings → Account → Delete Account. Alternatively, send a deletion request to info@heliumgo.com and we will process it within 30 days.

9. Security

All communication with the Service uses encrypted connections (TLS). We use industry-standard security measures to protect your data.

10. Children

This app is not intended for children under 13.

11. Changes

We may update this policy when needed. Continued use of the app after changes constitutes acceptance of the updated policy.

12. Contact

info@heliumgo.com